Terms and Conditions

Standard Terms and Conditions

Reservations:

A deposit of 25% of the total hire price is required to secure an advance booking.  Full rental charges are payable at least 40 days before the start of hire.  Payments must be made by cash, credit/debit card or bank transfer.

Rental Opening Hours:

The office is open Monday to Friday from 09.00 hrs to 18.00 hrs. Saturday and Sunday 9.00 to 17.00hrs.

Collection / Return:

Collection of our Campervans is between 14.00hrs and 18.00hrs. The campervans must be returned by 10.00hrs to allow us sufficient time to prepare for re-hire.
Clients who return the vehicles later than 10.00hrs without prior agreement will be charged 75 Euro per hour up to a full night’s rental.

Insurance:
The named driver must be aged 25 to 75 years old and hold a clean drivers license valid for 2 years.  Only EU, Australian, New Zealand, USA, Canada, South African License Holders are permitted by our insurance companty to hire.  The insurance policy has an excess, that is, clients are Responsible for the first 1700 euro of damage.  If clients opt to purchase Collision Damage Waiver (CDW) from us for €22 a night in advance of the hire this will reduce the Insurance Excess Liability from €1700 to €700.

All accidents must be advised immediately. Where third parties are involved, their details must be furnished when the vehicle is returned. Only one additional driver is permitted.

Persons excluded by our insurers;
1. Persons who have been convicted of an offence in connection with the driving of a motor vehicle or motorcycle and/or have had their driving licence endorsed or suspended or penalty points imposed. Parking and not more than two speeding offences in the past 3 years may be ignored. “Spent” convictions, covered by the Rehabilitation of Offenders Act 1974 may be disregarded.
2. Persons who have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have had their insurance or cover cancelled by any Motor Insurer.

Persons who may have to pay additional insurance loadings;
Please contact us if any of the following apply to you;
1. Persons engaged wholly or partly in professional entertainment or professional sports persons.
2. Jockeys and persons connected with racing of any sort.
3. Persons who, whilst driving, have been involved in more than one accident during the past 3 years.
4. Foreign Service Personnel other than persons born in the United Kingdom.

Security Deposit:
The hirer is liable to pay a security deposit of €1700 (reduced to €700 if CDW is purchased from us in advance), to cover incidents causing damage. This includes loss of skylights, mirrors, window or windscreen damage, impact with stationary objects, driver negligence, returning late or in an unsatisfactory condition, tyre damage etc. The hirer must notify us immediately of any accidents or mishaps that occur so that we may do everything possible to ensure the next client is not inconvenienced.  Please ensure that your credit card is sufficiently funded so that this amount can be authorized at time of hire.

Cleaning:
A cleaning fee of 150 euro will be charged from the security deposit if the campervan is not returned with the interior in a clean condition. Out of respect for our employees, we must insist that the toilet is emptied and cleaned. Please note an additional fee of 70 euros will be charged from the security deposit if the campervan toilet is not completely emptied and washed out on return.  Please note this cannot be carried out at our depot we recommend that you stay in a campsite on your last night to make carrying out this task easier.

Refill Clean Water Tank and Empty Wastewater Tank:
The camper will be supplied with a full tank of potable clean water. Please refill the water in the clean water tank and empty the wastewater tank before returning the vehicle. Please note this cannot be carried out at our depot we recommend that you stay in a campsite on your last night to make carrying out this task easier.

Fuel:
A full tank of fuel will be supplied, please return with the Fuel tank completely full. Fuel used will be deducted from the security deposit.

Parking Fines, Speeding Fines and Other Driving Penlaties

Driver(s) are personally liable for all legal penalties and fees relating to any traffic violation under the current Road Traffic Legislation applicable in the United Kingdom including Northern Ireland and the Republic of Ireland.

Cancellation:
In the event of cancellation of the booking by the client the following charges shall be incurred:
More than 40 days before: The 25% Booking Deposit will be retained.
40 days to no show: 100% of total hire charge.
West Coast Campervans advise that clients should have their own holiday/travel insurance to cover such loss.

Equipment:
An inventory of the equipment necessary for you to enjoy your holiday will be furnished and checked with you at the start and end of the hire period.

Smoking and Fire Safety:
Smoking and the lighting of candles are strictly prohibited in our campervans. For your safety our campervans have been fitted with smoke alarms.

Conditions of Supply:
Whilst every effort will be made to supply the model ordered, we reserve the right to substitute an alternative vehicle should circumstances dictate.
Standard Terms and Conditions are detailed on our Formal Rental Agreements.

Pets:
Dogs are permitted subject to the payment of a 60-euro additional charge. The cost of making good any damage to or soiling of the vehicle caused by the dogs will be charged from the security deposit.

Parking at our Dublin Airport Pick up Point:
It is no problem for you to park at our Pickup Point while you collect and return your motorhome.

Unfortunately, we do not have anywhere where you can store your car while you are away on your motorhome trip. We recommend that if you need somewhere to leave your car while you are away on your trip that you book it into the nearby airport carparks www.dublinairport.com/car-parks

Contact Us

West Coast Campervans
Unit 14, Block A,
Flurrybridge Enterprise Centre,
Lower Faughil Road,
Newry,
BT358SQ.


(0035387) 4178889
info@westcoastcampervans.ie


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Facebook Reviews

West Coast Camper Vans
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Alan De Tourtoulon
Alan De Tourtoulon
2022-03-29T09:08:18+0000
Just back from a weeks hire and touring the south... west. Fabulous time and the staff couldn’t have been more helpful. Thank you.read more
Rosemarie Bonner
Rosemarie Bonner
2021-05-14T18:19:45+0000
Our family recently dealt with west coast... campervans. Found Gavin to be reliable, knowledgeable and provided a full service. Would highly recommendread more
Elizabeth Brennan Connor
Elizabeth Brennan Connor
2020-09-17T08:06:26+0000
Thanks very much for providing us with a... beautiful modern motorhome for our ‘Staycation 2020’. We were very satisfied with the Wiensberg 600MQ 2/3 Berth. We were confident with the procedures you had in place for Covid-19 pandemic and everything was pristine and in perfect working order. We enjoyed the option of swivel seats and made the most of our dining area everyday. We had plenty of gas and found the hook up options quite easy to manage, although a better water hose connection would be the only addition we’d recommend. Jason and I had experienced travelling in an RV in the Midwest U.S.A. and the system was quite similar. Having the ample double bed as a permanent feature was great as we could just fall into bed at the end of each day. (Next time we may upgrade to the longer bed as Jason is 6’4”). The on-board WC facilities were very useful due to Social Distancing at most campsites. We noted the ‘skylights’ added great light into the dining and bedroom and WC areas. The compact size and look made it easier to drive on secondary roads and to park although we used ‘bus/coach’ park areas where possible. We especially enjoyed stopping at scenic locations, off the beaten track and boiled up the kettle and made a hearty lunch and let the world pass us by. Often we drive out for a day and have to return to a certain point, but having a motorhome meant we could take all day to get to where we may want to go or even just stop where we fancied. Because of the pandemic we booked most nights in advance and although it was the busy high season we easily found accommodation. We stayed in Donard, Blarney, Manix Point, Beech Grove - Fossa, Nagles - Doolin and Roscrea campsites, some of which I and my parents had stayed in the 1970s in their VW minibus. Sincere thanks for a great holiday!Elizabeth Brennan Connor & Jason Connor, Dublinread more

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